I wanted to give my personal views based on my four-day stay at the Pullman Mazagan on 24-28 July 2023. In a nutshell, the hotel is nice, calm and very well situated. One of its strongest points is his personnel, as I was amazed by the kindness and POLITNESS of all the staff (without any exception). The swimming pools are good and clean mainly the pool by the Patchamama restaurant, really awesome. The beach house area is so nice & great. On the other hand, there are certain points that really need improvements so that the hotel can meet the standards of a five-star one: 1. deterioration of furniture in the room: it either dated back from a long time or not well maintained 2. Cleanliness' of the rooms: we found insects upon our arrival (which is for me not acceptable at all) 3. No bin in the bathroom (only in the toilet and by the desk) 4. Absence of a shower at the main pool (or maybe just no indication that there's one and that having a shower should be a MUST) 5. Breakfast buffet is good but needs to be more varied to meet all tastes & expectations. 6. Sometimes, towels given at the pool or the beach smell, so I was wondering whether they are well cleaned after use! I strongly believe that if the above is taken into consideration, the hotel would be just perfect. Good luck!
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