ผู้เข้าพัก
31 มกราคม 2024
We stayed at the Avalon House Hotel for three nights in November 2023. This was our third time to stay here, previous experiences were good, but unfortunately this trip was very disappointing. Our room was perfect, warm, cosy and comfortable. Unfortunately as soon as we moved outside it was a completely different story, the place was freezing. We wore our coats and scarves to breakfast and dinner. Dinner was disgusting and despite complaining we were totally ignored. I have no doubt but what we had on night two was most definitely cooked from Lunch time, totally inedible. The cold in the place was dreadful. On two days our room was not serviced until 5pm, one of those days we were left Hand towels and not Bath towels. No shower caps, no face towels !!! We both ended up sick when we got home. I certainly will remember celebrating my special birthday. Two emails to Avalon House and NO response.
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