My family and I had an excellent stay at this hotel. The rooms were small but very clean and efficiently designed. The bathroom was large, modern, and comfortable. The viewpoint up at the terrace for all guests was spectacular. We did not have any complaints. If we were staying for more than one or two nights though, we would have found our family room to be a bit small, which is not unusual in France. We were just glad the family room had a separate bedroom for the kids. Elderly guests should note that the hotel does not have an elevator. I hauled two midsize suitcases up three flights of stairs with my wife egging me on saying “You look like Rambo, good job honey!” As you can imagine, I look like John Belushi and the walk up was not fun. We only stayed for one night, which is the norm for tourists in this area, and ended up using our suitcases for just one change of clothes, our toothbrushes, and some face creams. If we were doing this all over again, we would have just stuffed our backpack with what we actually needed and left the two suitcases in the trunk of our rental car. Parking is complicated but efficient. You have to drive to the free parking lot, which is a few hundred meters away from the hotel, then walk to the hotel for a few minutes to notify them that you have arrived. The hotel will instruct you to remove the barrier at the entry to the street and drive up. Then, you can drop off your suitcases and family, and if you are not used to parking in tight European spaces like us, the hotel will park your car for you. The cost of private hotel parking was reasonable compared to the rest of France. It is extremely efficient and convenient, and in exchange you get to stay in a historical area that is blocked off to cars. We were extremely appreciative of the hospitality of the hotel, especially the fact that the manager personally parked our car. We thought it would be a bit insulting to tip the man in cash for such valet parking services, and instead we decided to buy two bottles of wine and a bunch of cheeses next door. The specialty foods store next door belongs to the hotel and has wines, cheeses, and pates local to the Carcassonne area. All in all, we were very happy with our stay. Pro tip: Do not stress out if you cannot capture a decent photo of the entirety of the castle walls while visiting the historical site. The hotel terrace has a perfect view of the entire citadel. Watch your head twice, not once, when walking through the doors that lead to the panoramic terrace.
A basic apartment not too far (10-15 mins.) to walk to the Medieval city of Carcasonne. Clean and comfortable accommodation with a small kitchen with fridge! Could even have cooked but avoided that. Apartment clean and decent bathroom, but two bedside lights would be good. Also could have done with a safe. Breakfast was good and the staff very helpful. No bar or food options in evening, but no problem as plenty of eateries in walking distance and supermarkets not too far away. Smoke alarm beeped at 5am one morning then every 30 secs. till we reported it at breakfast time - then it was sorted. Although reception not manned 24hrs - an emergency number provided - the site was secure and had a large car park. A small indoor pool and steam room was available daily up till 8pm and we enjoyed a quick dip one evening. Not luxury but we enjoyed our stay, the location and the friendly staff.
Zénitude Carcassonne Nord is 4 km from the centre of the walled city. It features apartments and studios with kitchenettes and an outdoor swimming pool. Free WiFi is available throughout.
The accommodation at Zénitude Carcassonne Nord is air-conditioned and serviced by a lift. It features an LCD TV, a work desk and a private bathroom. Hairdryers are provided at the reception upon request.
Meals prepared in the kitchenette can be eaten in the dining area. Each one is fully equipped with a dishwasher, microwave and a coffee maker. Alternatively, the residence offers a buffet breakfast.
The residence can be easily accessed from the A61, which is just 8 minutes away. Carcassonne Train Station is a 5-minute drive away and free private parking is available on site.
2023.01.31
Nice apartment with pool open 9-8, kitchenette, electro bikes to hire nearby, very friendly staff. Air con in rooms, blackout curtains and comfortable bed. Didn't eat there but it's an option. Otherwise there's a bakery down the road
Great value for a short trip with the most friendly and helpful staff. Despite arriving far too early for check in, we were swiftly accommodated and able to start out exploring sooner than expected. Very clean and comfortable bed, the room was on the small side for two but not an issue for us, plenty of areas to sit and we were out most of the day exploring. The bed was large and very comfortable with good pillows. Blackout curtains meant we slept in longer than we would normally on a city break!!! Breakfast was excellent, buffet with sensible use of trays to clear your table after eating. Lots of choice and lovely bread and pastries. Hot food also if required. Coffee and juice from machine which I felt were better quality than to be expected, plenty of options for hot drinks. The evening meal was delicious on both evenings we tried it and was very welcome after a long day walking in the two cities. It was lovely to see families enjoying the small pool and an added extra for a city break. It is a long walk into the Cite but we really embraced this opportunity to see the local area. We felt safe walking and the locals in the area were friendly and able to advise on direction. The hotel provides maps to help you navigate. I confess we did indulge in a snack in the local Macdonald’s as just around the corner and the best I have used, clean and prompt service, excellent coffee!!! There are Lidl and Aldi around the corner from the hotel so no issues preparing a snack for a busy day out. Our only issue on the trip was transport from the airport. The shuttle bus is prompt but fills quickly and is only there for each flight. Can be a long walk to your hotel from the stops in the city. To get a taxi you must ask at the information desk to book one on arrival and this took considerable time. €23 a single trip. We found it impossible to pre book a taxi to meet us at the airport. On return we asked our hotel to book a taxi to the airport which we were anxious about arriving, the team at the hotel were great and checked in on its progress to assure us when it would arrive. Again €23 return trip. If you enjoy exploring a local area this hotel will suit, if you are unable to walk far maybe look nearer into the cite or in the City. There are plenty of options. For us this was a great stay and can recommend.
Very clean with very nice odor in the room! Very good reception! Nice location, easy to reach, 10 minutes from the center of the city, good and safe parking. Next to big carrefour, decent breakfast, quiet hotel and good for family.
ผผู้เข้าพักGreat hotel! The clerk's services were excellent and friendly. It is close to Carcassonne Castle and easy to get there. At night time you can see beautiful light-up scenery from your room.
The location was perfect, the room was ok bathroom dirty hair on the floor and behind the door, plug stuck in bath so water wouldn’t drain. No Wifi connection. We were there for 2 days and asked for room to be cleaned and hair was not removed. The WiFi was an issue, no connection and reception just say we will reset it. Not acceptable to offer it when they clearly don’t have it in the rooms. Breakfast was great, pool area great. Other than that we enjoyed our stay. When checking out I raised all the comments again.
Strange doesn’t cover it. Rather akin to an American Motel, this two storey ‘block’ looks rather uninviting. Despite the strange decor (rough walls and speckled Formica shelves and wardrobe), the hotel is very welcoming. Food choice poor ie none. Breakfast basic but adequate. Bed rather like a put-u-up but, oddly, comfortable.