An a dedicated Marriott hotel chain family we were truly taken back by a very bad stay experience on 5/22 to 5/23. I attempted to contact the hotel and the corporate office yet recieved a form letter type apology with no true correspondence back from Marriott to resolve such an issue. A Mr. Gustavson wrote apologizing for the trash in front of the hotel the urine looking substance in the elevator and the multiple tour buses parked outside of our room which were noisy throughout the entire night and early morning hours making it impossible to sleep. Mr. Gustavson also gave me an email that was incorrect. As I stated the noise in the rear parking lot all night long was very disruptive relative to getting any sleep in room #205, which was adjacent to where the buses and people were talking etc. all night long. I just had shoulder surgery and we were up in thousand oaks to visit the gravesites where my wife's parents are buried. We have never experienced such a disturbance and disruptive environment while staying at one of Marriott's hotels. We also reported the overflowing maintenance trash cart in front of the hotel with trash sprawled all over the sidewalk etc. as I noted it was just left of the front doors as I pulled into the parking stall by the handicapped space. The trash cart was a large gray wheeled unit used most likely by maintenance to clean rooms etc. We also reported a liquid mess in the elevator which we noted looked like urine. The entire experience was less than expected from the Marriott chain and without a phone call in return or reimbursement of the 20000 Bonvouy Points I spent on this nightmare stay. We were certainly not informed of the big tour buses and activity in the parking area adjacent to our room which should have been disclosed and surely we would have declined and asked for another room. The caution tape in the parking lot does indicate this was a predetermined plan and we were the victims of a poorly selected room. Needless to say, we will not be returning to this location and are truly disappointed that Marriott chose to ignore my letter to corporate and correspondence to the hotel. I would not recommend this location.
Discover this historic full-service Thousand Oaks, California hotel nestled at the base of the Santa Monica Mountains with convenient access to Malibu, California Lutheran University, Thousand Oaks Civic Arts Plaza and Ronald Reagan Library. The friendly, accommodating and caring staff at the Best Western Plus Thousand Oaks Inn are here to welcome you to the Conejo Valley as our friend, our family....our Ohana. The relationships we build with you and our community are vital in providing a home when you travel, because we believe you are not just staying at a hotel, but you are staying with me.
Our Thousand Oaks hotel offers convenient access to many local attractions, recreational activities, shopping and dining options in the Conejo Valley. Nestled at the base of the breathtaking Santa Monica Mountain range, guests will enjoy well-appointed guest rooms featuring balconies, high definition television channels and free high-speed internet. Beautiful suites featuring a spa tub, large living room and dining table are also available. The Thousand Oaks Inn also features a heated outdoor swimming pool, hot tub, guest library and courtyard. Hotel guests are provided complimentary access to Golds Gym. Groups will appreciate our meeting and banquet facilities accommodating up to 200 people. And the travel weary guest will appreciate the salon and day spa.
Within a short distance from the hotel guests can spend the day exploring the most open space of any city in America or shop at a variety of shops at The Oaks Mall or Janss Marketplace located just a short walk away. California Lutheran University is located four miles away making the Thousand Oaks Inn ideal lodging for visiting family or friends.
Breakfast is not included, however a coupon towards the purchase of breakfast is provided at Camboni Restaurant on-site. Welcome to the Thousand Oaks Inn, where the difference is caring.
While the restaurant is being updated, a free upgraded continental breakfast will be provided. Our restaurant will re-open June 1, 2019.
During our recent stay at the Residence Inn in Camarillo CA, we found the facility to be less than acceptable. After checking in and showering after our flight, my wife found that the hair dryer (which is a stated amenity) was not in the room. Upon notification to the front desk, they finally delivered the hair dryer to the room, but it was well after my wife’s hair was already dry. While there is coffee off the lobby in the morning, we were up early and wanted to make coffee in the room; unfortunately, while there were packets of coffee in the room, there was not a coffee pot. And during our stay, we killed two cockroaches and one spider in our room, each of which were delivered to the front desk at two separate times; their response each time was “oh … we’re so sorry about that”. No action taken … just a placating insincere apology. They boast about a sanitary hygienic cleaning of each of their rooms, but that clearly was not the case. Our bathroom floor had spotting around the toilet that appeared to be dried urine spots, but perhaps just a poor mopping; nonetheless, we mopped it up ourselves with one of the bath towels and cleaners. And we can’t responsibly complain about the noise in the hallway after 11:00PM because we did not report it, but clearly they do not enforce the rules of courtesy that are posted upon check-in.
YYONGLIANGโรงแรมก็ไม่เลว อาหารเช้าแบบอเมริกัน เตียงค่อนข้างใหญ่และได้มาตรฐานอเมริกัน ใกล้กับ Ole ไปที่ Ole Transition Hotel โรงแรมมีที่จอดรถฟรี ชั้นสองไม่มีลิฟต์ มีสัมภาระเยอะ พิจารณาชั้นแรกได้