We have just returned from this hotel. We booked with On The Beach. We arrived at the hotel after travelling from the airport for just under 2 hours. We could hear the music from the street as we approached the hotel. The reception was bright and airy. We were checked in quickly, paid our tourist tax, had our passports scanned and given the cards for our room. We were directed to block 2 which is across the road. When we arrived at our room we were disappointed to see the room was not as the photos show on the brochure we used to book with (see photos) The room was clean but it was very tired, very basic, the wardrobe smelt fousty (we kept it open all week), the bathroom is in need of maintenance (it’s an over the bath shower) the glass door is secured to the side of the bath so if you have mobility issues you might struggle to climb in. The bottom of the bath is very stained from what can only be described as dirty feet marks. (See photos). The balcony was a stone wall in front of you, not glass as advertised which was very tired with 2 chairs and a table that has been well used. The wall was used as an ashtray by the previous guests. (See photos). We went back to reception and asked for this to be addressed, this didn’t happen. The restaurant is spacious enough, the staff were very attentive and the chefs could be seen checking regularly. The food was basic, buffet food, if you want a full dinner not buffet you’ll be better off going out. Food overall not great but manageable if you like buffet. The all inclusive food operates during set times, food or snacks aren’t available all day, the bar is available until 11pm all inclusive. The location is great. You can see the beach and blue water from the hotel. It’s a very short walk (2 mins) to the vast selection of shops/bars/restaurants and beach. Overall this hotel needs maintenance and sorting out, very poor in block 2. If you are happy with stag/hen style parties, budget, basic and bland this is for you. In my opinion give it a wide berth!!
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