The hotel has an excellent location and it's clean and the rooms are nice The only problem with the hotel is the food. Sadly I got breakfast there all four nights. Of the four times I ate breakfast I got mildly sick twice. Once I had diarrhea pardon my calendar. The second time I threw up. They don't keep their breakfast at the right temperature. A lot of the hot stuff food when you put it on your plate is cold although they did bend over backwards to make me hot food. I like the bread and butter and jams the best I also like the fresh juices and the cappuccino is fine but a lot of food was cold and it turned my stomach sour. I like the stuff I like the location I like the vibe I would stay here again just not eat the breakfast.
Hotels in need of renovations. Rooms are dilapidated, noisy during stay. Bedsheets are not clean. Check-in procedures are very long. Car charges are collected during stay. Bad experience.
We stayed for 2 nights to celebrate my husbands birthday. The location is perfect for visiting the Pyramids/GEM. The reception staff were lovely upon checking in and it was a lovely surprise to see they had decorated our room and also provided a birthday cake for my husband. The room had a great view of the pyramids. The downside was the cleanliness of our room, I don’t think it had been hoovered as there was a lot of rubbish on the floor and the bathroom/toilet had some stains. The TV remote was not working but a quick call to housekeeping solved that which we appreciated. The room service was really good as was the breakfast buffet.
I would recommend staying here for the hospitality and location of the hotel however, hope they improve their cleanliness.