"When we first got to our room, unfortunately the air con was broken with water all over the floor, the staff came and mopped it up and left a bucket to catch the water, as we went to shower we noticed the towels were stained and ripped, 3 hours after we had checked in, we were told we had been complimentary upgraded! Which was amazing, the staff took our stuff to our new room, and we had a huge suite which was 10x better than the room before clean towels, cleaner area,a separate kitchen area to the bedroom and was 50Sqf in all. The Staff were so lovely and kind and really turned the unfortunate vibe of what we had checked into around!
Location wise, there was not much within walking distance however the hotel offers bikes to rent for cheap to head into the busier part of seminyak."
"⭐⭐⭐⭐⭐
Amazing stay! The hotel is beautifully designed and looks brand new with modern, clean interiors. The service was exceptional — every staff member was so warm and attentive. They were incredibly thoughtful, even helping us arrange a free motorbike rental, which made exploring the island so easy. Best of all, it’s close to the beach. Truly a perfect blend of comfort, convenience, and heartfelt hospitality. Highly recommend"
"I only stayed for 1 night as I had an early flight the next morning. The Villa was compact but lovely. The outdoor kitchen is a little too sunny and hot to sit under in the day time, but worked well for evening meals and chilling. The bedroom and bathroom are airconditioned. The bed and pillows were actually comfortable and the large shower and outdoor bath were a nice touch. The pool was lovely and refreshing, not too warm or cold. There is a really nice Spa just down the road opposite a large hotel and the Warung on the corner offer a large array of international dishes. I had a lovely mushroom soup served with sourdough bread and a cold softdrink. It's just a short walk into the main areas of Kuta Beach from here, great location to both the action and a quick 5 minute drive to the International airport."
"Everything was exactly as described. Not a lot is within walking distance, but it is very easy to get a grab/gojek from the location or hire a bike. Service from the staff was always very kind and helpful. Arta, who did the room service was particularly lovely. Breakfast has a few different options, but the quality varies slightly depending on who is cooking it. We did not enjoy the coffee and ordered delivery coffee each morning. Other than that we can’t complain."