Radisson hotel Budapest has not yet returned my guarantee fund. My check-in date was Oct 11 2025, I checked-out Oct 13 2025. Radisson has changed my card amounted HUF 129.704 while I paid the full amount of room charges when check-in the hotel.
According to the hotel policy , the guarantee amount will be refunded when check-out or within 33 days. But until now Dec 8 2025, I have not received the refund.
Wonderful hotel with an amazing location. Radisson Basilica is hitting all the right things - newly opened and modern but also with a great staff, especially the reception. One thing I must say, cleaning team is also excellent and professional