ผผู้ใช้ไม่ระบุชื่อGREAT STAFF! We were not aware of Savannah'a HUGE St Patrick's Day celebration and arrived to a city overflowing...but everyone was very helpful and made it possible for us to extend our stay. Our room was spacious and well appointed but the AC unit was very noisy and so close to the bed that we froze when it ran. The bed was comfy. The bathroom fixtures were ”loose” - needed some simple repairs and the elevator floor has some damaged tiles, but we would recommend this hotel.
ผผู้เข้าพักThe hallway of the floor smelled very badly. My kids had to cover their noses. The breakfast was the worst I have experienced at an Embassy Suites. The dining room was dirty, there was barely any offerings, no yogurt, no bagels, no ice, no coffee, etc. It was a very poor breakfast. The front desk was not very friendly. I asked how to get to downtown Savannah, and they said they had no idea. My room had no blankets or pillows for the sofa bed, so I called the front desk. They made me go down at midnight to pick up the blanket and pillows. Overall, one of the poorest Embassy Suites we have stayed at.
MMatt SteinbergerThe room was a great size. Had a seperate couch/tv desk viewing area and a private back bedroom. The only concern was clear mildew/mold issues that went unchecked for what I assume weeks or months. I asked to swap rooms and was promptly switched to another room. Better, but still not completely mold free. It’s a humid environment, but I wouldn’t even sleep in my own house if it got that bad.
I don’t know if the hotel will make changes but clearly look out for mold in your room if you stay here
ผผู้เข้าพักGreat location, but $33/ day parking was a total surprise! Room was simple and clean, but mini refrigerator was very loud, and you could hear every little noise ( even footsteps on ground floor outside) plus you could hear the neighbor's TV clearly as well as everything they said. Bed was soft, but large divots from past guests. Very hard to get any sleep.