The staff at the reception desks were always helpful and friendly. We felt welcome when we arrived. We were pleased that we could use the pool, but was surprised that hotel guests are only allowed to use the pools in the morning between 8 and 9.30am, as the rest of the day, usage of the facility became part of a payable spa experience open to public. I do not think that was clear online during the booking, and on the whole, this has never been experienced in any other hotels we'd come across. The view of the city from the windows in our room was excellent. The environment within the hotel has been calm and quiet.
Over het algemeen tevreden. Hebben wel een avond kou geleden. De verwarming/airco was niet te regelen. 18 graden is hoe dan ook te koud om het gezellig te hebben. Ook al staat thuis de verwarming uit, op koude dagen zetten we die terug aan of airco. Men wilde wel een kacheltje op de kamer plaatsen.