ผผู้เข้าพักI’m a regular at Leonardo Hotel, this year i’ve stayed over 40 nights combined and i always have good experience.
However this trip i had a bad experience, half way through my stay the room service was throwing all my personal belongings thinking i already checked out. Lost some stuff but luckily i managed to recover my valuables on time.
I also recommended my cousins to the hotel and they also had a poor experience with room service where they did not get any room cleaning for the first 3 days until they had to request it.
I’m slightly disappointed with this trip because i know the staff can do better.