โรงแรมตั้งอยู่ในสถานีนากาโนะเพิ่งผ่านร้านและเข้าไปในล็อบบี้สะดวกมากเดินทางด้วย JR หรือรถบัสต่างๆ โรงแรมไม่ใหม่แต่ขนาดห้องกำลังพอดี เตียงนอนสบายและอาหารเช้ามีหลายประเภทและรสชาติดีขอแนะนำ
We have been traveling around the world for the past two years and we have stayed in many hotels. I have never written a bad review of a hotel before. This is the reason I think you should reconsider your reservation at the Mecure hotel and spa. It’s a long review, but I believe it is helpful for future travelers. We have been traveling around Japan for the past three months and we have stayed in numerous hotels in numerous cities. We absolutely love Japan and we have no complaints for any of the other hotels that we have stayed in. However, the Mecure Hotel Resort and Spa does not come close to meeting our expectations. It is the only hotel where no staff greeted us upon arrival to help with luggage. It is the only hotel that didn’t allow us to check in one hour early. Even though we know that there was only a 5-10% occupancy rate (based on the cars in the parking lot), they would not allow us to go to our room at 2 PM. - we had to wait until 3 p.m. They even kept the keys from us and we had to wait in line again to pick them up at 3 PM. One would think that they would have the welcome lounge open for people to wait for their rooms, but it doesn’t open until 3 PM. We had to lock up our luggage in order to keep it there for the hour. It was the only hotel that made us pay for ice. I did get a cup of ice in the lounge (3 cubes), but they told us we couldn’t bring it to our room. They offered us a welcome drink, but they wanted me to access the coupon on my phone on my Accor account yet they had the written coupon right there in front of them. Made no sense! Breakfast is only served from 7 AM until 9:30 AM, with the last orders being taken at 9 AM. For those of us who don’t like to get up early in the morning, that is a detrimental aspect of this hotel. We do a lot of research before we book a room at any hotel. We chose the classic twin room with a sofa bed and the mountain view. It very specifically listed “Mountain View,” and we knew we wanted that view based on our examination of Google maps of the hotel. When we arrived at our room, we looked out to see the parking lot and then the highway, and then about 5 to 7 miles in the distance we saw some mountains (see pictures below). We went downstairs to request a room change to the side that looked at the beautiful mountains and their response was “every room has a Mountain View.” That was not acceptable for us, so we had to push until they moved our room. Interestingly, the room they moved us to had a map of the mountain range that is the view. There was no such mountain map in the other room. We just examined the hotels website, and now none of the rooms have Mountain View listed, except for the junior suite. Our guess is that too many people complained when they were put in the rooms that have a view of the mountains 5 to 7 miles away. The bathroom is very very small. The furniture is adequate at best. The carpets are incredibly dirty. There are stains everywhere in the hallways and in the rooms
At Smile Hotel Nagano, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Continuously receive the support you require through front desk amenities such as luggage storage. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Smile Hotel Nagano come furnished with air conditioning to cater to your needs and comfort.A number of rooms feature television for guest amusement and enjoyment. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Smile Hotel Nagano, you can always indulge in a scrumptious meal on-site. At Smile Hotel Nagano, affordable refreshments are available 24/7 through the convenient vending machines on-site.
Very close to Nagano Station. You exit out of the station. Find the overpass that takes you across to Don Quijote Discount Store. There is an escalator that takes you down to the street level. Turn right. You'll walk past the Alpico Bus Ticket Office. This is where you buy the bus tickets to go to the three shrines in Togakushi (bus number 70, approximately one bus per hour). Keep walking until you see a Chinese restaurant. The hotel is the next building. We had the standard twin room. Room size is OK as expected. The decor in our room more than made up for it. That was a really nice surprise. I love Fujisan and wood-block prints and we were going to visit Hokusai Museum in nearby Obuse the next day! Breakfast area is in front of the lifts. The hotel has a business hotel feel to it. I really enjoyed the buffet breakfast (probably my second favourite). Of all the places we stayed in on this trip, this is the only place with noodles, five grain rice and Asian greens. The Asian greens were served at room temperature with some special sauce, not plain. The sweet bread roll was very yummy. And if I remembered correctly, it even had apple cider vinegar! It also seemed that if you needed to, you could take breakfast with you as the hotel provided takeaway containers. The soup was already in takeaway containers. We definitely need more than two nights to explore Nagano!
ผผู้เข้าพักJapanese style room, small but good function, in a room have a bathtub like we are doing Onsen too. at reception, we can pick things we want to use such as coffee, toothbrushes, etc..
the distance from Nagano station to the hotel is about 10 mins walk, which does not disturb us.
There is a nice restaurant nearby, we have Eel and pork with rice, which is so good.