Clean hotel with great staff and service. The best thing is definitely the location which steps out into the main arcade. Family mart down below and affiliated parking available for reasonable price (although car park is 4min walk from hotel).
The only thing was that their coin laundry within the hotel absolutely does not work. Ran drying 3 times and clothes still came out wet. Just go to another external laundry service if needed.
Within 5 minutes walk from Kochi Train Station to the hotel. Not much eateries in the immediate 5 minutes radius but if you take a 10 minutes walk down or 5 minutes tram ride, you can find an entire street of local shopping and eateries. Do visit the Hirome Market and Kochi Castle which is nearby too!
Hotel receptionist do not speak much English but they are super hospitable and easy to communicate via English with them using an amazing translation device they have! Had to do luggage delivery service and they were super helpful!
Would definitely stay in this hotel the next time we visit Kochi!