LLenaKasselThis was just an amazing hotel! We were incredibly pleased! The case when we liked everything! The food in the restaurant was delicious, the rooms were beautifully decorated. Everything was clean, fresh and new! What was especially pleasing: shampoo, shower gel, body cream, soap were organically certified (Cosmos Organic), and in our time it is especially valuable to find cosmetics in hotels without aggressive additives, this is very captivating. We didn't even have to get out our jars of cosmetics. I wish this hotel further prosperity!
FFanqiA fantastic hostel! They offer 24-hour check-in service, and even though I arrived in the middle of the night, the staff warmly welcomed me, showed me around the facilities, and even offered me a welcome drink! The next day, I could store my luggage for free, and the staff kindly made me an espresso to start my morning.
At noon, I had a small issue—my sandwich in the shared fridge was accidentally taken by someone. I tell this to the front desk, and coincidentally, the owner was there. She was incredibly thoughtful and even offered to have the kitchen make me a toast! Amazing customer service and problem-solving mindset!
Next time I visit Milan, I’ll stay at Ostello Bello - Milano Duomo again.