Very nice service , good accomodation, very nice food and catering services, warm reception staff... helpful people all around Very nice hotel and good food, good hospitality,friendly staff, coperative people ...
I booked a Family Suite through Trip.com, and the booking was processed via *******. I specifically selected and paid extra (around ₹6,000 / $85) for a package that included breakfast.
However, upon arrival at Ramee Guestline Hotel, I was informed that breakfast was not included in my booking. The hotel staff clarified that they received the reservation from ******* without breakfast, meaning the issue lies with ******* as the intermediary.
This is highly disappointing and unacceptable from Expedia’s side. Due to this miscommunication, I had to pay an additional ₹1,200 for breakfast at the hotel.
Ramee Guestline Hotel handled the situation professionally, but Expedia’s lack of accuracy and coordination caused unnecessary inconvenience and extra cost.
I strongly urge Trip.com and especially ******* to ensure that booking details are clearly and correctly communicated. Customers should not have to suffer or pay extra due to backend errors between platforms.
All amenities provided is excellant , location of this property is in healthy atmosphere, Quality of food is very very tasty and healthy. we are very much satisfied
Ramcharan hotel is good in terms of room space. It is near to Tirumala entrance car check point compared to other hotels which are in the city. The air quality level is good. Breakfast is fresh and tasty 😋. I recommend using it. In a room you will get 2 queen size beds which are good for four people. Parking is there, you will get space, however it is limited. Overall good experience 😃