ผผู้เข้าพักRoom spacious and well-designed, but sad wear and tear. After long flight was looking forward to hot soak, but bath lever didn’t work and tub didn’t drain readily. Hand soap empty or dispenser didn’t work. Toilet door wouldn’t shut properly and ventilation didn’t work either - not a great combination. Reported all to reception but didn’t get the impression anyone cared. Guess they have a captive Heathrow audience.
CCY SzeThe reception lady was not very friendly when checked into the hotel, but the rest of the staff are very nice. The room looks dark and old. The shower switch fell out a few times when we tried to turn it on. The toilet got stuck easily. But the location was perfect, one minute walk from the train station.
ผผู้เข้าพัก**3-Star Review for voco Hotel**
I recently stayed at a voco hotel and had a mixed experience. The hotel has a modern and vibrant atmosphere that I really enjoyed upon arrival. The décor is stylish, and the overall ambiance is inviting. The staff were friendly and helpful, ensuring a warm welcome during check-in.
However, there were a few areas that could use improvement. While the room was clean and well-appointed, I found it to be smaller than I expected, which made it a bit cramped for two guests. Additionally, I encountered some minor issues with the amenities; for instance, the Wi-Fi was somewhat unreliable at times, which was frustrating during my stay.
The hotel's location was decent, with several restaurants and attractions within walking distance, but it wasn't as central as I had hoped. Overall, voco has a great concept with its focus on sustainability and unique twists, but a few tweaks could enhance the overall experience. I would consider staying again, but with slightly lower expectations.
ผผู้เข้าพักWe had a lovely stay here for a wedding 15 minutes drive away.
The staff were very helpful and accommodating at all times.
The only comment I would like to raise is that we were given room 9 which was described as an accessible room (which we didn’t need) but it was completely inappropriate as accessible as the shower ( which was in the bath) would have been completely unsuitable for a wheelchair user, or someone else with difficulty moving who wouldn’t have been able to climb into the bath to use it.
Breakfast was excellent.
RraffzThe staff is friendly and polite. Although it’s a bit of a drive from Newbury and closer to Thatcham, the location isn’t too bad. There are even public transport links, with a bus stop outside on the line that connects Newbury to Reading. I haven’t tried the food yet, as it seemed a bit expensive to me. However, there’s a pub nearby that serves excellent food. Unfortunately, there’s no air conditioning, but fans are provided.
ผผู้เข้าพักAfter requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .