We stayed at three different Hyatt hotels during our trip in Mainz and Frankfurt, and while all of them were very good, the best one of our journey was Brunfels. The service was excellent — the receptionist was always helpful and greeted us warmly each time. Our room came with a balcony, which made the stay even more enjoyable. Highly recommended!
Staff was friendly and accommodating, the place is an easy walk from Mainz Hbf so train and local amenities are near, room was warm, I had a queen room but they use two singles put together which I felt was strange as you can only really sleep on one side but it was comfortable to sleep, room isn't quiet, the trains are near the hotel so early morning it can be noisy if you are a light sleeper, you can hear the people in the rooms next to you, I had a guy with the deepest snore next to me it was like the room was vibrating, if you are a deep sleeper then its perfect otherwise light sleepers might have trouble.
Ich habe meinen Aufenthalt sehr genossen! Die Lage ist hervorragend, nur wenige Schritte von den wichtigsten Sehenswürdigkeiten entfernt. Das Zimmer war sauber, modern und komfortabel. Das Personal war äußerst freundlich und hilfsbereit, was meinen Aufenthalt noch angenehmer gemacht hat. Das Frühstücksbuffet bot eine große Auswahl und war von hoher Qualität. Ich kann dieses Hotel nur wärmstens empfehlen und freue mich schon auf meinen nächsten Besuch!