ผผู้เข้าพักWe stayed twice at this wonderful, relaxing amd very clean boutique bed and breakfast. Both my kids loved the place. The advantages of Ser Villa are in the amazing service, convenient location in Kizanqi town quite close to many popular areas, and wonderful atmosphere. We specifically requested a smaller space - our family of four (2 adults, 2 kids - 8 year old and 12 year old) were quite comfortable with three large mattresses on a raised dais - although we were offered an upgrade, we preferred a smaller space.
We really enjoyed the atmosphere and the homey feel of the small courtyard where you can take in a leisurely breakfast. Boss Momo was an incredibly helpful and generous resource despite language barriers. The laundry service was so necessary for us and my children loved getting the 1 RMB icecream/popsicles.
Of the many places we stayed, Ser Villa was one of the most memorable and relaxed. Momo was so accomodating to our needs - medicine refrigeration, helping us order food and transport and having lived in the GCC the shataaf in the bathroom was a welcome surprise. My daughter and son said it was a TEN and they are not easy to please.
ผผู้เข้าพักThe accommodation is beautiful and in a nice Uyghur neighbourhood, Kazanqi area. The buildings are pretty and traditional Uyghur style, with open courtyards. It is maybe half an hour walk away from the Kazanqi tourist main area with the shops, and the large bazaar. There are some shops and restaurants a few minutes walk away. It feels like you're staying in a more quaint, traditional town area, although there are horse drawn carts taking tourists around for a traditional Uyghur experience. The hotel is on the corner of an intersection. My room was not part of the main building where reception was, but was around the corner across a laneway. It is a very spacious and nice room with windows and a lock on the door, and a separate bathroom that was shared, and was modern. I only stayed for one night. The lady at reception was very kind and although she didn't speak much English we managed with gestured and translate apps. She gave me tea while I waited to check in and there was free fruit. I had issues paying my taxi driver and she kindly helped me pay and I paid her back. I asked about whether the accommodation served breakfast since I read something in previous reviews about people eating breakfast here but she said there was not. There was a kitchen in the main reception area with dishes that I was able to use. There was also a washing machine which the host helped me to use and she kindly helped me by hanging my clothes as I took a while to return to the washing machine. I would definitely stay here again.