GGan Yung ChyanGreentree Eastern Hotel is the largest airport hotel in Guiyang Longdongbao International Airport, located at AC Park. It has four towers. Check-in is at the fourth tower. I thank the receptionist for reserving an aircraft-flying-view room at the third tower. Focal length of an aircraft taking off from Guiyang is 200mm to 400mm above.
I choose to stay at Greentree Eastern Hotel because the hotel does not charge room key deposit and it is the newest airport hotel opposite the Guiyang airport Terminal 3. I also want to test plane-spotting at this hotel. Besides, the nearest place to enjoy lunch and dinner is of less than one minute walk from the hotel, also at AC Park, and I get to enjoy extremely cheap Guizhou cuisine. I am very happy that I have selected the right airport hotel.
During my vacation at Greentree Eastern Hotel, two incidents happened.
Firstly, the receptionist told me that to print my boarding passes, I need to forward the online boarding passes via WeChat for the hotel to print the boarding pass. However, I explained to the receptionists that I have difficulties in using WeChat after registering an account. One of the receptionists helped me forward one boarding pass to his email address and from his email address to the hotel printer on Friday. I got the first online boarding pass in black and white.
On Saturday morning, I attempted the same but the other receptionst-on-duty refused to help me.
The other incident is at the hotel restaurant Bellagio (鹿港小镇). There is no restaurant staff to take the breakfast vouchers. Therefore, many guests have taken advantage of eating breakfast at the restaurant for free and before 7.30 am, many breakfast items were snapped up.
I hope that Greentree Eastern Hotel can provide better printing service and enforce the rule that a restaurant staff should be at the reception desk of the restaurant to collect the breakfast vouchers.
Other than the above, I will stay here again for plane-spotting purpose if necessary.
SShadow31Very bad experience. Would not recommend.
Right from the moment we arrived, it was disappointing. We had a lot of luggage since we were traveling from Nanning, and there was no one to receive us or guide us — just a dark alley with no staff in sight. We had to call the number listed, and even then, the person on the call had no idea where we were supposed to check in. After some confusion, we had to walk around 200 meters to a completely different hotel’s service center just to check in. Even there, the service was terrible — the staff were casually chatting on WeChat and clearly had no clue what they were doing. We waited nearly 30 minutes before they finally said we should go to another hotel nearby. They gave us a room card and we moved all our luggage there, only to get a call saying the room was already booked for the next day — so we had to move again. Thankfully, we hadn’t unpacked yet, but it was still exhausting and unacceptable. Even basic things like water bottles weren’t available — we were told they would send a message in a WeChat group and they would deliver it to the room later. Seriously? Overall, the experience was chaotic, unprofessional, and stressful. The only positive part was the security staff — they were actually helpful and polite. Everything else? Not worth it.
Chinese version for locals -
整体体验非常差。我们带着很多行李到达时,居然没有任何人接待我们。该家酒店不接受办理入住,办理入住非常混乱,我们还得走到另一家酒店的服务台,等了30分钟,工作人员却不知道该怎么操作。后来我们被安排到另一家酒店的房间,结果又打电话来说那个房间已经被别人预订了,还得再换一次。连瓶装水都没有,要在微信群里发消息才会送来。唯一好的地方就是保安很热心。不推荐入住。整体体验非常差一个度假村行的酒店管理却做得如此之差,不知道是怎么经营下来的。