We love staying at the Best Western Hotels because we always get great service, good price for the stay, and we love the included hot breakfast with our stay. The kids love the waterslide and the swimming pool. This location has a taller/bigger/faster waterslide vs some of the other Manitoba locations. We love the new coffee machine at the front desk that is available 24/7, it does have decaf options, and hot chocolate for the kids! The pet rate is a bit high at $25, and this hotel is a bit on the pricier side compared to other BW locations. The rooms are always very clean, and newer looking, the staff is always very helpful and nice. We never had any issues with service at a Best Western hotel. This location also has lots of grassy area near by to take your pet out . Conveniently located on the #1 HWY and there are some fast food places walking distance.
Although it was a very comfortable bed and very good continental breakfast this hotel really need an upgrade. The furniture is very old and scuffed up, the shower head and sink is rusty and old . They offer old school dvd’s to watch movies but it’s complicated to figure out the tv/dvd to use it. When you google search this hotel it says that there is a pool. But no there isn’t. It really is quite dated and the entire hotel needs a reno. The one good thing is that the staff are super nice .
The room seemed clean and roomy. We had 2 queen beds, they were comfortable. Looked like the rooms had a few upgrades. There was no where to hang a towel. Parking lot was full every night and it was difficult to find a parking place. Breakfast area is very tiny and too many tables so crowded. It was a hot breakfast and good selection. The first morning they were out of coffee and the girl was just running to keep up. Fairly quiet; it was packed so we did hear some people in the hallway in the mornings. This hotel was close to where we were visiting so that was the reason we stayed here.
We stayed here twice in one week. On the way up to Clear lake then again on the way back. Both rooms were clean. The phone did not work on the second room. We did not need it but I did tell the front desk when we were leaving. Itcould be dangerous if someone needs to call 911. The rooms had mini fridges and microwaves. No coffee maker but they had coffee in the lobby all day. The first day they were working on the room that you eat breakfast in so we had to eat in our room which is a bit awkward. They had bacon, eggs, potatoes, waffle making machine, muffins, etc. (The second day they had sausages instead of bacon and the room was open.) The food server was very friendly. They had a security guard 24 hours. Not sure if that is usual as there were peoples staying there from the fires up North. The maintenance man went above and beyond to retrieve my diamond earring from out of the sink drain when I accidently dropped it. THANK YOU SO MUCH!!!! They also facilitated our request for a room on the main floor as close to an exit as possible.
My spouse and I were on vacation in August 2023, and our travels took us to Brandon for a night. We were using IHG points and were able to redeem points for our stay here. (We stayed here on a Monday night.) Overall, this is a great hotel... and I was told that it had opened within the past few years or so. It has the newer look/design to it. Our check-in process went smoothly, our room (#315) was clean and comfortable (and spacious), and we loved the amenities. The indoor pool and hot tub were very nice and inviting... and breakfast in the morning was excellent! Plus, we got a pretty good night's sleep too which was, of course, important. We tend to stay at quite a few Holiday Inn Expresses, and this one was definitely one of the best ones we'd ever stayed at. If I ever find myself needing a hotel in Brandon again, I would be happy to stay here again.