"Could do with some updating, particularly the reception and lounge. Housekeeping was hit and miss. We asked for some glasses in reception and had to wait 45 minutes for someone to bring them. The coffee pods in the room weren't topped up every day and one morning, a half used bottle of hand-wash appeared (not ours nor the hotel brand). The doors had big gaps around them letting in a lot of light and noise, especially the bathroom door which had a huge gap at the bottom so not very private."