Firstly do not be fooled like I was by the Indigo web page (which avoids sharing actual pictures of the hotel). This hotel is the old Mercure which was shabby when they had it. The exterior resembles an 1980's office building with glass frontage. My heart actually sank when I realised where I had booked. My room (one of the suites), was located on the sixth floor, mostly business meeting rooms. The room was at best average but the windows had no ability to let air circulate, combine this with a very poor AC, resulted in greenhouse like temperature's in March, in summer it would be unbearable. The room itself was €340.00 per night had no towels, combined with pathetic AC and an overall aesthetic from the 70's was not good value. It was clearly squeezed onto the business floor to extract (gouge) suckers like me. The corridors to the room were poorly maintained with insufficient lighting, I would not be happy for any female co-workers to book there and in fact have instructed the HR team to delist the hotel. The breakfast was frankly a disgrace, no food left at 08:30, poor staff, lack of care and very poor service, it was shocking. On departure I spoke with the manager and shared my thoughts and concerns, they offered me a free breakfast at €23.00. I'm not a serial reviewer or complainer but honestly, if you have another option please follow it, Bordeaux is one of my favourite cities, vibrant and full of adventures it deserves hotels far better than this one.
แปล