โนโวเทล บอร์กโดซ์ ลัค

The location is a bit remote but lucky it is near to the lac area where there is shopping around

Next to a calm lake, quiet and beautiful surroundings. Nice bathroom design. Good breakfast.

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.

Fantastic especially the breakfast

Lovely stay at hotel. Location was ideal for travelling by tram. Lovely pool and sun loungers. Like the extra touches by the hotel. Fresh beach towels provided for swimming, water dispenser. Room was nice and cleaned daily. Great value hotel. Breakfast was good. Lots of choice and restocked frequently.

They were AMAZING really! I’m driving from Spain to UK and this stop helped us to recover from fatigue and start afresh! The staff attention and care is what really deserves 5 stars. We’ll repeat!