Mandarin Bay Resort & Spa

Unfortunately the weather was pretty bad when we traveled but we were lucky to be staying at the Mandarin hotel. All the staff were courteous and attentive. The reception helped us with the check-in, receiving my delayed luggage and asking about its condition since my luggage looked rained on and had sand, confirming our return flight since it was at risk due to the bad weather conditions. The staff at the poolside lounge, La Fiesta and Mama Mia went to the extra mile- giving us complementary ice cream and fruit skewers. keeping our wine/beer glasses full, as well as helping to serve my senior citizen parent some drinks and soup. All the staff are very professional too, in the manner they conduct themselves especially with guests. They also provided complementary nightly turndown service, including snacks. The rooms are top notch, very clean- unlike the other hotel chain in the area. Complete amenities and my parents especially loved the complementary flipflops. It’s also very comfortable to stay around the pool. The lounge tables have games for the guests to use. I also used their small temporary gym which they have plans to upgrade. I look forward to coming back here in summer next year.

Everything is good except the tiles in the shower drainage. Water doesnt drain fast.

Mandarin Bay is great hotel breakfast is excellet location is the best

We love this hotel! All the employees were friendly, professional and great customer service. The resort itself is beautiful and it was a perfect location right in front of the beach.. highly recommended.

My stay was extremely pleasant . The hospitality of the staff was on point. Literally everyone was there to make u feel best and comfortable. The breakfast buffet was amazing. The beach was just at a arm distance and one of the most beautiful view while having breakfast outside tall palm trees and clear blue beach. Rooms were spacious clean and modern. The hotel pool was pleasant to spend time for chilling with relaxing music and no noise from the beach. Hotel was on st 2 beach and had many nice bars restaurants and diving option on walking distance. The whole beach stip frm st 1-3 is walkable. Love the hotel i will definitely visit it again. One of best stays! The staff’s pleasantness and hospitality again was remarkable.

Great service, friendly and helpful staff, nice swimming pool . Will definitely come back agains to this hotel in future.