Hotel City Bog Expo Museo

Elevator has more noise

Large room and bed and lots of closet space. Very small bathroom. Room was not serviced for first several days.

Nice hotel. Good value for the money but it could improve cleanliness of room especially the bed linen. It looks like it wasn’t changed.

I arrived at the hotel and checked in. Check in was fast. I went to room and the room smelled like moisture. I checked the room and found water running down the wall and mold. I went to the lobby to complain and the receptionist told she would call the manager. The manager said they are not giving me my money back. I left the hotel

I liked that the hotel is on walking distance of the centrum of Bogota. What I didn't like is the neighboorhood.Lots of homeless people walking near the hotel. My sheets weren't changed for the whole week. I saw a stain on the first the and it remained like that for a whole week. They did clean the room everyday and made the bed. The shower hose was broken and it wasn't fixed, I even mentioned this to the hotel staff. Breakfast is poor. No variation, everyday the same and with little choice.

Allot of homeless people walking near the hotel. Sheets weren't changed during my stay. They only made the bed with the same sheets.My sheets had a stain,that's why I noticed. Stain in the ceiling.Broken shower hose. I reported this but it wasn't fixed.Breakfast was everyday the same.No tv remote control.

everything

They should call this the Jail Hotel, because the front door stays locked. You have to ask permission and give your room number if you want to leave. You have to wait on the worker to walk around and let you out. If you want back in, hopefully the worker isn't busy doing something or you'll just be standing there waiting. You have to wait until they walk around the desk to come let you in regardless. Other than that, the windows are very thin. Cold room. Lots of street noise. Not sleep-walker friendly either; you could easily fall out of the window to your death. No sort of safety features. The toilet seat is a woman's dream. It won't stay up. It's purposely designed that way. You have to hold it up with your hand. The water pressure is very inconsistent and never very good. What use is a fancy massage head without the pressure to make it effective? They told me the reason that refrigerators in the room were advertised, but there were none is due to Covid. I'm all about Covid precautions, but that doesn't make any sense. There is no heat, and not even a fan! Mind-boggling at the price they want. I'd still never return if this place were a quarter of the price. The carpet is very old. The bed is either very old, or just of poor quality. Worst hotel bed I've ever slept in. Deep valley forms. I didn't get much sleep b/c of the bed, cold, & street noise. All this, & I paid extra for a "superior" room. There's more wrong with this place, but out of characters.

Es un buen sitio, muy bien ubicado y confortable además, el personal brinda una buena atencion. Solo tiene un tema por solucionar y es el ruido del ascensor que esta por ser reparado segun dijo uno de los funcionarios