ผู้เข้าพัก
30 ธันวาคม 2024
This resort is a property listed under B.S.T.D.C., which means this is a government-managed resort. The resort is great for its prime location (right opposite Maya Sarovar Park and 10-15 mins walk from Mahabodhi Temple), palatial looks, and amenities like in-room necessities, swimming pool, Smart TV, in-house restaurant, etc. However, we had a mixed experience during our stay because: 1. Inadequate manpower meant there isn't enough people to attend you properly. Every time you need something, you have to ask the reception, and that too after follow ups. 2. Since it's a two-storied property with 2 buildings, there is no lift. 3. Restaurant is at a little distance from the rooms in Building 1. Restaurant food is a little pricey but taste is good. However, there is lack of coordination between restaurant and reception and often someone else's bill is marked against another customer! 4. There is a lack of maintenance generally, be it linen, pillows, quick service, providing daily items in the room, etc. 5. Reception guys are not very efficient and lack promptness. Also, they hardly smile and don't offer the warmth you expect at the front desk.
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