Tied hotel with very limited parking. Friendly front desk staff, but manager wasn't interested in offering customer service and didn't want to help his Front Desk out when they were busy (or on their dinner!). Very limited parking on site: we ended up under in the rear car park near the back door, blocked in by other cars. The family room (3rd floor) was clean but tired, the double-glazing had condensation in it (needed re-gassing), the radiator was coming off the wall and one window wouldn't close fully. Breakfast is served late (8am-10) to cater for the late night entertainment (7 days a week) which is not convenient for anyone else who needs to get up early (as we did). During breakfast one of the waiters thought it was entertaining to come over to you and start a conversation with an irritating joke; the humour was lost on me and I didn't really appreciate having my breakfast interrupted for no reason. Unfortunately, I can't recommend this hotel, if I stay in Blackpool again I will look elsewhere for a different hotel.
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