ผู้เข้าพัก
21 กุมภาพันธ์ 2024
The hotel is dated but clean, however the way it is run is abismal, when we arrived we were greeted by angela the manager, who informed us that our room was not ready but “the bar was open” , we soon realised that after a few coach trips also arrived they were told the same which I believe was just a ploy for us all to spend money in the bar and as we had drinks vouchers included after check in, I believe this was their way of recouping some of the cost & also realised that the lounge area was not big enough for all the guests staying at this hotel. When it came to the evening meal, we were placed on a table with complete strangers which felt very uncomfortable so the dining room was not big enough either, a couple of occasions we saw staff members & one of the entertainers also brought their children to work with them which i find totally unacceptable & unprofessional. While were waiting for our coach home , someone answered the telephone greeting it as oaklea hotel, so what was that all about? While the hotel does have a lift, you take your life in your hands using it.
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