Location very convenient, however in a restricted parking zone. To unload and take luggage to 1st floor check in you first need to call an number to book a parking spot!! This might be OK you have U.K. cell phone and post code, for non U.K. residents it’s a nightmare.
Sink drain was blocked on arrival - fixed next day.
Breakfast was running out of food 40 minutes before closing.
On one occasion housekeeping were cleaning room when we returned from breakfast, ask them to give us 5 minutes, advised them when we had finished and left, returned late afternoon and room not serviced. Housekeeping claimed we had left personal possessions on the beds so they could not clean!!! This was completely untrue - I can accept they forgot to go back but I cannot accept they lie about it to avoid accepting responsibility.
Guy on reception was great, I had trouble with registering App for parking as it rejected my overseas cell phone number, he allowed me to use his cell number to get App working.
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