Courtyard New Carrollton Landover

酒店沒有服務

The hotel is kind of old-ish, the room was big and pretty clean - but dust here and there. The pull-out coach was horrible not only you could feel every section of it, but the middle also sagged so much so that your feet were constantly falling there. Bedsheets were clean but very much used. We will not be staying there again

The place was very clean and in a safe area. Staff was friendly and lobby bar convenient Restaurants were close by car

Very hotel. Excellent room. Bedding very nice. Large parking lot. Easy check in. Highly recommend

The property was clean and quiet. The lobby staff was helpful in providing options for places to eat. However, it is really far from restaurants. When we asked the staff for suggestions to restaurants, we were told that we might have to drive to Exit 20 on the highway from where we generally were at exit 7. There is no on-site restaurant. For breakfast the one staff member is there to take your order after looking at the menu choices. There is no way to see the actual meal like in a buffet setting that is done in many well known hotels. There is no room service either. We only stayed there for 2 nights, so the stay was uneventful for our short time there.

The stay was very pleasant, the area was quiet. The room was very clean. The front desk and housekeeping were very professional. I enjoyed the stay and would recommend it.

The front desk staff were outstanding. The room was clean and ready. The hotel would be a great bargain as it is newly renovated BUT for the beds. The mattress terrible. It was old and had no support. It ruined a great stay. To finish the renovation, please put new, quality mattresses in each room!

This was my second time staying at this location. I had no issues the first time. The second time was a one night stay and I literally just used the hotel to sleep/shower because I was out at an event the whole day that I checked in. When I showered the night before the toilet made gurgling noises while the shower ran. The next morning I woke up at 7 am to use the bathroom and the toilet over flowed and water was all over the bathroom floor. I go to the front desk and was told the maid would come in immediately and clean up the floor. I was also told the engineer to fix the toilet came in at 9 am. The maid came after 8am about 1 hour later. The engineer came at about 9:15 am. He worked on the toilet and upon him leaving I discovered the toilet still wasn’t working properly and I checked out immediately. I had a 3.5 hour drive and had to leave without being able to use the bathroom I paid for… The next day I contacted the hotel by email to report my issue and was told management would investigate and contact me. I never heard from anyone at the hotel. The experience was not good on this visit. I probably would not stay here again.

Loved Marriott; however this stay saw my take out food thrown out even though it had Lis covered containers. Also, not used to a Marriott not having complimentary coffee. Front desk staff was great!!!