โรงแรมใกล้ TK Maxxในเบอร์ลิน

The front desk staff was very accommodating in getting me into my room quite early after an overnight flight. Rooms leave much to be desired. Beds are very tiny - what a toddler would sleep on. Beds are very, very firm. Room and bathroom weren't very clean. I had my 'do not disturb' sign on my door and received a knock from housekeeping. Repeatedly. When I went to the door, thinking the sign must have fallen off, the housekeeper pushed past me, handed me my 'do not disturb' sign and insisted I replace it with the 'clean my room' sign. It is a 20-30 minute drive to city center. The area is questionable for walking around on your own as a female traveler.

Very nice hotel, good check in experience. Julia at reception was excellent, very friendly and professional. Hotel room is spotless and clean and a nice fragrance throughout the hotel. Light and airy with a nice bar . I would recommend this to solo female business travellers

Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.

ทุกอย่างสะดวกสบายใกล้สถานี พนักงานที่แผนกต้อนรับและพนักงานทำความสะอาดทุกคนเป็นมิตร จุกไวน์แดงเปิดไม่ได้ ฉันเลยถามแผนกต้อนรับและพวกเขาก็เปิดให้ฉัน ขอบคุณค่ะ🙏

ขนาดห้องโอเค พนักงานเสิร์ฟสุภาพมาก การทำความสะอาดดี อาหารเช้าก็โอเค มีขนมปังและชีสให้เลือกมากมาย แต่อาหารจานร้อนมีแค่ไข่ เห็ด และเบคอน ส่วนแฮมก็มีไก่และ หมูแต่สีก็ดูดี ไม่สดจนเกินไป ทำเลที่ตั้งเป็นข้อได้เปรียบอย่างแน่นอน หากคุณเดินเร็ว ๆ คุณสามารถไปถึงทางเข้าสถานีหลักเบอร์ลินได้ภายในห้านาที มีร้านอาหารและซูเปอร์มาร์เก็ตมากมายในบริเวณใกล้เคียง มีสถานที่ท่องเที่ยวมากมายในบริเวณใกล้เคียง รวมถึงอาคารรัฐสภาและประตูบรันเดนบูร์กซึ่งใช้เวลาเดินประมาณ 15-20 นาที ขอแนะนำให้ซื้อบัตรโดยสารซึ่งสะดวกมาก

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

โรงแรมตั้งอยู่ในทำเลที่ยอดเยี่ยม ใกล้สถานีรถไฟและสถานที่น่าดึงดูดในพื้นที่ ห้องพักสะดวกสบายและสะอาด ทำความสะอาดผ้าเช็ดตัวและผ้าปูที่นอนทุกวัน ฝักบัวอาบน้ำนั้นสมบูรณ์แบบพร้อมน้ำร้อนมากมาย อาหารเช้ามีให้เลือกมากมายพอที่จะให้คุณไปตลอดทั้งวัน พนักงานต้อนรับสุภาพและช่วยเหลือดี ถ้าเราเดินทางไปเบอร์ลินอีกครั้งเราจะไปที่โรงแรมนี้อีกครั้ง ลบเท่านั้นถ้าเล็กเท่านั้น เราเป็นผู้สูงอายุและเราสามารถทำได้ด้วยเสื่ออาบน้ำเพราะฝักบัวลื่น โรงแรมไม่มีคำถามใด ๆ เมื่อถาม

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.