ผู้เข้าพัก
15 มีนาคม 2022
The interior is quite nice and definitely 4 star worth.
I booked a non-refundable single room for two nights, which was nice and clean. Everything needed was there.
I do have to admit two flaws:
1. The friendly lady at the front desk got the wrong information from the system so I has to pay a second time on site (prepaid at trip.com).
Thankfully the night manager figured it out and refunded me the money before it have been booked.
2. I have chosen the Hotel ONLY because of the large pool to swim in the morning. Unfortunately the friendly lady (first contact) told me the pool is closed on the day of arrival, but I could use the spa instead for free today. It should open on next day, so I could do my morning swim.
The next morning in the spa they told me, pool won't open today still due to maintenance reason.
Both topics took me nearly one hour which is a no go for wasting customers time...
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