Det Hanseatiske Hotel

a beautiful old building in an ideal location with friendly staff ,good breakfast and an excellent restaurant

The hotel photos reflect some charm. Unfortunately, that is not the reality for this rather expensive ($651/two nights), but dingy hotel. 1) It is located on a small dead end street with an enormous retaining wall on one side. It rains a lot in Bergen and the street becomes a river in short order. 2) Hotel staff (and there are not many) can best be described as rather bored. When we first checked in no one was at the reception desk. He finally showed up and was uncertain about which room we had. He seemed so laissez faire that I asked to see the room before we hauled the luggage in. The hotel has an elevator, but when he took us to the floor where room was located it also had a rickety narrow open wooden staircase with about 20 stairs that you had to climb to reach your room. He told me people liked the room because it was quiet and had "original timbers". I asked to see another room. Unfortunately, it also had steps. I settled for the 3rd room which at least was not difficult to reach. It was dark and the furnishings reminded me of 1930's decor. Not replicas - the originals. 3) There was a small attractive bar on the ground floor, but unfortunately, a bartender never surfaced in the entire time we were there so we were not able to use it. 4) The breakfast was average - served in a drab dining room. I've been traveling in Sweden and Norway for over 40 years and have to say that this hotel may be historic, but it has little else to recommend it.

It seems so old style, but with a good architect, feels like I was staying in a mountain resort, quiet, friendly.

Amazing historic location. The museum is being restored too 2024. It is a funky 700 year old pair of buildings. But they have an elevator, repaired while we were there.

Air condition, som bråkte selv om vi skrudde den av. Våknet på dette flere ganger om natten. Alt de kunne gjøre med dette var å beklage. Ingen refundering av penger. Man bor på hotellet for å sove, her gikk det veldig dårlig. Hårtørkeren hadde ødelagt avbryter, ingen mulighet å regulere. Ikke helt fire stjerners hotell. Vi hadde et vindu, som ikke kunne lukkes. Dette måtte vi si om, ingen av personell hadde lagt merke til det. Fikk det ordnet med engang, når vi sa i fra. Stort rom, fin gammel bygning. Frokost var ok, men ikke mer enn det.

A bar across the street played excessively loud music until 2:00 AM on Friday and Saturday. It was a charming hotel, but not a pleasant stay.

Well-located; unique and the opposite of "modern"; good breakfast

Lovely, atmospheric interior. We had a beautiful suite. Superb breakfast buffet. Only one issue, though it did annoy us - while we were fine with the rooms being cleaned only every 3rd day, we would expect the coffee pods and toiletries to be replenished daily and the cups and glasses changed. When we pointed this out it was addressed on one day. A cleaner did come in to the room to make the beds, so it would only take an extra minute to do these obvious and normal things.

A late arrival due to a flight delay saw us given a room which although large and well presented had a large generator directly outside the bedroom window which reduced our sleep to a few hours. When we questioned this at reception the next morning the acceptance of this problem suggested it was a known issue and an alternate room identified and normal sleep was resumed 👌. The hotel quirky style due to its historical location within Bergen’s old town is difficult to access when viewed against more traditional hotels. Despite this there are some elements that detract from its overall look. Random furniture stored in hotel corridors and staff coat racks on open view in the central private corridor are two such disappointing examples. A lack of hotel information in the rooms as to hotel facilities is unusual as is being unable to charge bar drinks to your room. Despite this the hotel staff were attentive and accommodating and the hotel’s location is perfect for exploring such a visually stunning city.