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15 กุมภาพันธ์ 2024
Very bad experience , had a very bad stay ! First off , when we first step into the hotel no one was there to usher us , the whole hotel was lack of staff , we waited at the reception for 30 min till we finally met someone so we could get our key . Next , the room was so dirty , floor was sticky , toilet was clogged , air con was faulty and lastly there’s stain all over the curtain and there’s a big hole in it too ! Let’s please not talk about the dinner . Usually set dinner came with salad , soup , main and dessert . They told us salad , soup and dessert are unavailable and for the mains there is only spaghetti left , after a call to our travel agency complaining about our dinner , they made soup for us .therefore , this means that the soup are actually available is just that they are not willing to cook . We added three fried eggs to go with our spaghetti (self-paid) and turns out the hotel told our travel agency that it is a complimentary food for us since we did not have our salad and desserts. They charged us 1800 rupees . Bad hotel management , dirty , lack of manpower , lack of variety of foods and bad attitude from the staffs .
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