We drove from California to Bend got to hotel around 6pm. And come to find out that I made the reservation for the following Friday. I asked the front desk if they could help us out, he was more concerned about the employees getting their pay check than about us. Then he said there was nothing he could do. (Great customer service) lol. I told him that we just drove over 6 hours and we still needed a room. Again he said that there was nothing he could do. So we drove all the way back to California. Thanks for nothing. Poor customer service!
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