Dark island Hotel

I decided to book in here for some dinner for a change and it was reccomemded by my hotel. It was a very busy hotel but had a very big dining room. The menu was smaller than I thought for a big hotel. The menu at their sister hotel borrowdale was a little better. The service was very good. The whiskey selection was amazing, and they have a whiskey lounge.

We had an excellent dinner here, and the seafood linguine was one of the best I've ever had. It was beautifully cooked and full of flavour. The service was attentive and friendly without being intrusive. We were so impressed we immediately booked a table for the following evening.

I had to stay on the Island to perform an electrical repair at the Uist n Barra hospital. After 30 years of travelling for work I can honestly say this was the worst hotel I have ever encountered. I checked in as a sole traveller, and was given the key to my first room. It stank of smoke, even with nicotene stains on walls and ceiling. Bathroom was mouldy on the sealent seals, Bed was too uninviting I would have slept on the couch in reception if I had to. As I went to reception to complain and get another room, a bus load of tourists had turned up and started collecting their room keys. I was ashamed that somehow the Scottish tourist board, and bus/holiday company had promoted this pit, as suitable holiday accommodation these foreign tourists.There ws no welcoming Scottish banter, or friendliness, only an Eastern European management team and staff, clearly embarrassed with their offerrings performing the minimum of basic tasks. ....I ve had enough of a rant, but it could go on further...... book at your peril

My family and I, including 3 young children, stayed at the Dark Island Hotel from the 27th of March until the 1st of April. We were provided with two family rooms opposite of one another. We were welcomed by the most friendly staff members and were told to ask any member of staff if we needed anything. Of all the experiences I have had staying in hotels with my family, this has got to be the best! The Manager, Ken, came and introduced himself to myself and my family whilst we were in the bar and wished us a lovely holiday. The staff went above and beyond in catering for our every need and were especially attentive to my young children. The breakfast was delicious, offering a wide variety of foods, juices and hot drinks. The restaurant/bar is so warm and inviting and the food served to other families looked amazing. I would highly recommend this hotel and its services to anyone and I cannot thank Ken and the staff enough for making our stay as amazing as it was.

Stayed in the sister hotel benbecula house hotel , but went here for a lunch visit , stunning hotel very modern clean went with our tour guide for lunch and was met by manager saying this is not exceptable as we arrived with no warning we didn’t want any fuss just tea coffee sandwiches, when waitress Michaela came to take the order my friend was given so much abuse it was unbelievable her attitude was appalling so for me it looks amazing but there’s no customer service from the staff or management as no one would offer any apologies or come and speak with us regarding the waitresses behaviour so be aware of this if you book this hotel

This hotel is located close to a beautiful white sand beach - excellent for seal spotting. The hotel is very comfortable with recently renovated public rooms. The staff are very friendly and efficient and food is of excellent quality.

Just back from a couple of weeks at the dark island hotel I can not fault anything about this establishment from the friendly staff to the lovely meals you get after a day’s work in the fun weather I will definitely be back

Slightly dated, but spotlessly clean hotel. We chose not to have dinner, because we were touring and had food with us. Breakfast was slightly chaotic, due to a fault with the local pumping station. We were unable to use tap water for drinking or washing. Scottish Water and the hotel provided us with bottled water. The hotel dealt extremely well, with this unexpected situation. The staff were polite and friendly. Overall we had an extremely pleasant overnight stay, despite the water problems.

This is an older style hotel but our room was clean and tidy. While we were there the island had a ‘water issue’ with no piped supply available but the staff clearly explained this and supplied us with plenty of bottled water for our needs. Considering it was a major issue they had a good plan in place to deal with it. The food in the bar was tasty and there was a good range. Good hotel for a short stay.