โรงแรมใกล้ Parque Ecológico e Cultural Vitóriaในเบโลโอรีซอนชี

โรงแรมสะดวกสบายมากห้องน้ําสะอาดและสะดวกสบายมาก กาแฟยามเช้าอาจมีตัวเลือกเพิ่มเติมและกว้างขวางกว่าเล็กน้อย แต่ในราคานี้ที่พักของฉันยอดเยี่ยมมาก โดยการทําให้ชื่อนี้ยุติธรรม National Inn เป็นทางเลือกที่ฉันมั่นใจอีกครั้ง

โรงแรมตั้งอยู่ใจกลางเมือง Belo Horizonte และมีที่พักที่เก่ามาก การบริการต้อนรับค่อนข้างเข้าใจผิดเล็กน้อย ห้องพักที่เราพักเป็นห้องกว้าง เตียงนอนดี แอร์เก่าและเสียงดัง ห้องน้ําก็ด้วย ห้องดีและฝักบัวดีแต่น้ําทะลุผ่านประตูมาก็ท่วมห้องน้ํา

Água item essencial caríssima, fora do normal. Travesseiros ruins, cama boa, quarto espaço bom, banheiro pequeno. Café da manhã ótimo! Garagem cortesia e boa. N voltaremos.

Piscina frio pequeno sujo...academia muito pequena e quasi não tem pesos,só uma máquina...sauna nao funciona e não tem previsão quando vai voltar funcionar, cafe de manhã é bom, quartos tbm . Hotel de 3 Estrelas NAO MAIS

ห้องกว้างขวางพร้อมแสงสว่างเพียงพอ เตียงและฝักบัวอาบน้ําดีมาก การทําความสะอาดได้ตรงตามความคาดหวังของฉัน เป็นสภาพแวดล้อมที่เหมาะสําหรับผู้ที่ทํางาน ปัญหาเดียวของฉันคือขาดการศึกษาและความเมตตาของเจ้าหน้าที่ที่แผนกต้อนรับในเวลากลางคืน วิธีที่เขาพลาดฉันแสดงให้เห็นถึงความผิดหวังอย่างสมบูรณ์สําหรับตําแหน่งของเขาและฉันไม่ต้องการที่จะผ่านสิ่งนี้อีกครั้ง

It was a very disappointing experience. Room was not comfortable, there were 3 of us in the family and only one towel in the room. Room keys constantly failed to work and one of the elevators was not functioning, so every trip down could easily take 5-10 minutes just by waiting for the elevator. The building clearly needs refurbishment. Despite all this, the hotel is overpriced. Avoid it if you can, there are far better options in the city.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

การบริการ อาหาร และบรรยากาศยอดเยี่ยมมาก โรสและซิลด้าเป็นกันเองมาก ทุกๆ เช้า พวกเขามักจะทําให้มั่นใจว่าเราได้เริ่มต้นวันของเราอย่างดีเยี่ยมด้วยรอยยิ้ม ทักทาย และการบริการที่มีประสิทธิภาพ!

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Such a wonderful time spent at Hilton Garden inn! After almost 30 years without visiting my hometown I was greeted with a wonderful team! Thank you so much for making sure I was comfortable! You guys did everything to accommodate me ,to make me happy as I went to say my last goodbye to my mother… Thank you for everything you all did for me! In this time of sadness. I left happier than when I arrived! Everything was the way I expected: such a clean rooms! Spacious, slept like a angel! No noises at all! Amazing shower! (Just how I like) Felt like a waterfall! All though our language is português, everyone English spoken! So Awesome! Not to mention the beautiful city view! I consider now my HOME. Can’t wait to go back in a different circumstances and be able to enjoy all the amenities! Thank you!!! Muito obrigada!!! All the best, Juliana Melo