โรงแรมใกล้ Container dos pássarosในเบโลโอรีซอนชี

เป็นสถานที่ที่ดีอยู่ใกล้ทุกอย่างและง่าย โรงแรมดีมากและห้องพักก็เช่นกัน เจอบริการหวานนิดหน่อยคิดว่าเค้าสามารถพกดีเอ็นเอเหมืองได้ด้วยความเห็นใจมากกว่านี้

Localização ótima, café da manhã excelente. Ar condicionado fraco para o calor que estava fazendo no dia e travesseiros não tão confortáveis

ห้องกว้างขวางพร้อมแสงสว่างเพียงพอ เตียงและฝักบัวอาบน้ําดีมาก การทําความสะอาดได้ตรงตามความคาดหวังของฉัน เป็นสภาพแวดล้อมที่เหมาะสําหรับผู้ที่ทํางาน ปัญหาเดียวของฉันคือขาดการศึกษาและความเมตตาของเจ้าหน้าที่ที่แผนกต้อนรับในเวลากลางคืน วิธีที่เขาพลาดฉันแสดงให้เห็นถึงความผิดหวังอย่างสมบูรณ์สําหรับตําแหน่งของเขาและฉันไม่ต้องการที่จะผ่านสิ่งนี้อีกครั้ง

ฉันพบว่าโรงแรมดีมาก ในโรงแรมอื่นใน BH ในเดือนสิงหาคมเป็นประสบการณ์ที่ไม่ดี SAN DIGO สะอาด ใหม่ มีกลิ่นอับ ห้องพักเล็ก แต่ที่น้อย ทางเดินมีพรมกั้น กันเสียง กาแฟดีมาก (แค่ไม่ชอบความอวดดี คุณภาพไม่ดีหรือนําเสนอ) ถัดไปมีแมคโดนัลด์ อยู่บนถนนที่มีการเคลื่อนไหวน้อย พนักงานเสิร์ฟใจดี ลิฟต์เร็ว 3 ตัว ไม่เคยขึ้นหรือลง เครื่องปรับอากาศแยกและไม่มีหน้าต่าง สุดท้ายโรงแรมมาตรฐานในเมืองซึ่งไม่ใช่ BH ฉันพักอยู่สองวันและจองสองห้องสําหรับสี่คน แต่ละห้องสองห้อง

It was a very disappointing experience. Room was not comfortable, there were 3 of us in the family and only one towel in the room. Room keys constantly failed to work and one of the elevators was not functioning, so every trip down could easily take 5-10 minutes just by waiting for the elevator. The building clearly needs refurbishment. Despite all this, the hotel is overpriced. Avoid it if you can, there are far better options in the city.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

การบริการ อาหาร และบรรยากาศยอดเยี่ยมมาก โรสและซิลด้าเป็นกันเองมาก ทุกๆ เช้า พวกเขามักจะทําให้มั่นใจว่าเราได้เริ่มต้นวันของเราอย่างดีเยี่ยมด้วยรอยยิ้ม ทักทาย และการบริการที่มีประสิทธิภาพ!

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Such a wonderful time spent at Hilton Garden inn! After almost 30 years without visiting my hometown I was greeted with a wonderful team! Thank you so much for making sure I was comfortable! You guys did everything to accommodate me ,to make me happy as I went to say my last goodbye to my mother… Thank you for everything you all did for me! In this time of sadness. I left happier than when I arrived! Everything was the way I expected: such a clean rooms! Spacious, slept like a angel! No noises at all! Amazing shower! (Just how I like) Felt like a waterfall! All though our language is português, everyone English spoken! So Awesome! Not to mention the beautiful city view! I consider now my HOME. Can’t wait to go back in a different circumstances and be able to enjoy all the amenities! Thank you!!! Muito obrigada!!! All the best, Juliana Melo