Hotel Perlatto

Wifi was only problem. Most websites seem to be blocked. YouTube Google and some others worked. Wifi in Bello is slow I noticed.

Did no like the service , when I got there , what a surprise they do not have my reservation . What an experience. The hotel is dark , the rooms they are not comfortable, no AC , Etc . I will not go there again .

It was a good hotel for night sleep.

I stayed in Ayenda 1250 Perlatto from Jan 27-31 on a business trip and was expecting a great experience since it had good reviews, yet it was the complete opposite. When I arrived the hotel clerks told me to park my rental car at a very insecure area on their parking lot and after I expressed my concerns about the car being hit by other cars or motorcycles on the crowded garage they told me not to worry and after I parked the clerk asked me to drive and park another guest car he had to move since he didn't know how to drive so even though I was surprised I did it as a courtesy. Two days after I arrived around 11:30PM the parking gate was closed and no one at the concierge desk. I waited for a while until I saw a hotel employee that opened the gate and asked me to park in the same unsafe spot blocking other cars since they didn't have any other space left. At 3:45AM while I was asleep the rooms phone rang incessantly, and they came up to knock on my door. I asked what was going on and the hotel concierge asked me to go downstairs to move the car since they needed to move another car. Astounded I asked if it was normal for them to wake up a guest to move a car from the parking spot, they asked me to use, and his response was that they didn't have space and that I should go move it. After the third time of explaining it was incredible for them to wake up guests at their discretion even though I was following their parking instructions they kept on insisting so I politely said no and good night and went to sleep. Next day I saw they pushed my rental God knows how so I decided to check out and asked for credit for the remaining nights due to their attitude. Their response was that their policy was not to refund any money, so I told them to keep the remaining nights balance and left. No one, even the hotel manager excused their attitude or situation while I was leaving. I've travelled all over the world (US, Latin America, Europe) at least 300 trips and never in my life have had a remotely similar situation. I wouldn't stay there again even if they offered it for free. Don't stay there, avoid at all costs.

1. has upside down Fan that is on celing 2. has bad bathrooms and bad service 3. there is no pets allowed 4. no service 5. the staff is nice and rude 6. Windows are bad 7. it has too much doors 8. this hotel needs to be send to jail! for sexual nudity of debora! 9. this hotel is polish 10. this hotel should be in poland not bello colombia

Excellent

Was Not Prepared for No Air-conditioning..other than that for the Price it is a Very Nice Hotel.

Primera vez que visitaba Medellín por turismo junto a mi familia.. me gustó mucho el hotel. Las chicas de recepción y de ama de llaves fueron muy atentas y amables. Muchas gracias por cuidar de nosotros.

Excelentes instalaciones