Hotel Il Perlo

my wife and I visited the hotel during winter. It was not crowded and we were the only ones who had dinner at the hotel restaurant that night. The food is good. what i want to stress the most is that the view from my lakeview room is stunning. i believe it has the best view out of all the hotels in Bellagio given its location and altitude. With the room, view and service we got, it is safe to say it has the greatest value for money out all my 9-day stay in Italy.

You can enjoy the perfect view of Bellagio

This property was absolutely beautiful and the staff was also incredibly pleasant, they made our stay very welcoming.

Best view in Bellagio. Staff was kind, and explained everything well. Food was great too. The shuttle service is really convenient & drops you right in the middle of the city square. **So you're aware - you cannot bring your vehicle over on a ferry from Nov23-may24** we only found out when we got to Cadenabbia and left our car overnight in public parking. Only regret is that our stay was short. Looking forward to going back and bringing the kids. Fantastic for a couples' getaway. Loved every minute.

If you're in the right room in this hotel, the view is fantastic! Cleanliness in the rooms and bathrooms can be better and space could be used more efficiently (counter space in the bathroom would be great!) The majority of the staff was friendly and helpful - one bartender didn't seem happy to serve. This CAN be a 5 star hotel!

The view out of my room was AMAZING. The hotel is a bit run down and the restaurant closes early but it's the only food close by.

We had a great stay. The room was spacious and clean, the view was breathtaking and probably the best on Lake Como. The breakfast was good and included in the price of the room and the staff was super friendly. Definitely recommend.

Our stay was great until we had to check out. Throughout our stay we had encountered wonderful staff members until we met the manager. We confirmed the night before we would have a shuttle at 8am for our bus and train already booked and we were guaranteed it. We show up to check out at 7:50AM to arrive early. We waited until around 8:20 to ask a server if anyone was going to help us and they informed us the person would not be showing up due to an emergency which we completely understand. The manager then strolls in at 9AM, at this point we already missed our bus and we told him we needed a ride to the train station due to their error of missing the bus he says okay and has his driver drive us 5 minutes away when the train station was 1 hour away. We say no this is wrong. We try to call the manager and he hangs up on us multiple times and started forwarding our calls to voicemail. He told the driver to leave us there and we told the driver we wanted to go back to the hotel to speak to him in person because we have now missed our train as well. When we arrive, the manager was hostile, aggressive, screaming, slamming the desk and taking no responsibility. We have lost money at this point due to missing both transportation to Milan. He kept saying “what do you want me to do” and when I told him what we needed he said “impossible”. He then offered us 10 euros… I couldn’t believe he was screaming at us the way he was when this was the hotels error. Unprofessional. Horrible.

Can’t stop thinking about the gorgeous view. Lovely stay. Clean linens, good breakfast, lots of water pressure. The room could use one decent and normal chair, but that’s a minor complaint. Can’t wait to come back again.