For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.
Well located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
Excellent clean conditions and very friendly staff, I actually got locked out of my room in my socks and very friendly staff helped me with a new key. Very close to the boardwalk and beach. I will definitely stay there again. The only thing I would want to check into is, the parking. I believe there is a fee to park which seems crazy for someone staying in their hotel. I was not charged a fee as they had problems with their computer which delayed my check in so was comped parking.
The young lady that works evenings is wonderful! She is very nice and very attentive. The gentlemen that work here are nice as well. The breakfast is not great at all. It’s four mini muffins in a greasy bag, given by the attendant behind the desk. The apple juice is so concentrated, you have to water it down yourself because they do not. You can see that they just wallpapered over the previous moldy wallpaper and the air conditioner is practically falling off the wall. But no bugs and pretty clean for the most part.