"Unfortunately we did not have a good experience. When we arrived we were given one room with a double bed. We had booked two family rooms. We then were given two other rooms. One of the rooms was a family room but the other wasn’t. Only a double was made up. We asked if the sofa bed could be made for the children. We waited for over an hour. We then had to ring reception and ask again. We eventually got given sheets and had to make the bed up for ourselves. Not what we had expected at all. Poor organisation on behalf of the hotel."