ผผู้เข้าพักIt’s overall quite outdated, but I feel like that is the charm of this hotel. I loved the location and easy access to everything. Very walkable.
Only downside is just the homeless population around the corner at the park. But homeless problem is prevalent around the city. I didn’t feel particularly unsafe as a solo female traveler.
Service was great and I probably wouldn’t mind staying there again.
ผผู้เข้าพักLocation is good for catching an early flight home. We had several spider webs on the ceilings and the air conditioner in the window view was not mentioned at check-in.
ผผู้เข้าพักI was disappointed that they gave only 2 bottles of water daily even though there were 3 of us. The room also does not have a fridge and had a safe which did not work.
In addition, there was no self service laundrette where we could wash our laundry.
The cleaner who did our room did not do a good job with the toilet - I kept seeing the same cotton bud on the floor next to the bin for the whole time that I was there.
Also the room size is rather small for what should be able to accommodate 4 persons.
ผผู้เข้าพักI didn’t feel this hotel was worth the price tag. It was clean, nicely designed, and located downtown but they charge an extra $50 each night for services, don’t provide free Wi-Fi (unless you sign up for some kind of Hilton membership), and do not include parking. Also, that area is a business district. The East side of Portland is a more fun area to be based. The gym and pool were alright. Well-equipped but rather small.
I’d recommend shopping around better deals on the east side of the river.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
KKirus24Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.
ผผู้เข้าพักOne word: Perfect !
Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.