Hotel opal is good by outer look. Room structure is also good. But this hotel is very careless about hygiene. We found black hairs on bed, on pullover. So we asked them to change it. They changed all bedsheet, pullover n all but. So we decided to use our own bedsheet, thankfully i was carrying it with me as i have a small kid. Restaurant was good. Breakfast was good. Overall mix review. Good food, but beding was really unhygienic.
Good stay, prominent location, room was big for a single person, faced little challenge in communication with english initially, but it was sorted out by makemytrip customer executive. Staff helped arrange a cab with english speaking person.
Rooms were clean but because they had plenty of guests to cater too service was not up to the mark. The bathroom taps went dry when we checked in at 6.30 pm and even in the morning they were dry. Instead of being apologetic about the inconvenience they were trying to justify it. Room service from their restaurant was super slow. it took them close to an hr to send just few chapatis, dal fry and steam rice which was absolutely cold ( not even warm).
Room was clean and polite staff and very helpful. Few concerns are no parking area and not even they are serving complimentary water bottles for one room they charges rupees. This is very expensive price for the room and all services they are providing.