Lo buenas: el desayuno exquisito y muy variado. Ubicación muy buena.
Lo malo: Nos alojamos en la habitación 109 en la cual el agua de la ducha salía hacia afuera, quedando empapado el piso del baño, y se escuchaba la gente por el pasillo, risas y cuando hablaban, al igual que del piso de arriba, tiene mal aislamiento.
With a stay at Novotel Santiago Las Condes, you'll be centrally located in Santiago, just a 4-minute walk from Parque Araucano and 6 minutes by foot from KidZania Santiago. This 4-star hotel is 2.4 mi (3.9 km) from Costanera Center and 2.1 mi (3.4 km) from Parque Arauco Mall.
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy international cuisine at Bravo, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 211 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
ผผู้เข้าพัก2023.02.28
The hotel is located in the newer part of the city. It has a nice swimming pool and restaurant on-site. The location is within 10 mins walk to a big shopping centre and lots of shops and restaurants. There is another business district within 20 mins walk with lots of shops and restaurants. I feel stay walking in that part of the city.
I rarely write reviews but felt it necessary this time because of the excellent service I received from the gentleman at the front desk. I apologize for forgetting his name , but he was on night duty on May 26 when I arrived. I had taken a taxi from one of those scam ”official taxi” from the airport and when we arrived at the hotel, the driver's credit card machine was not working. Not only did the desk manager advance me cash from my credit card, but he made it known to me that the rate being charged was excessive. He took concern with that and actually went outside and insisted with the driver that he was taking advantage and demanded that he lower his rate- which the driver finally did. So I wanted to personally thank him for that. In regards to the actual hotel itself, it was very clean. Beds were comfortable and the breakfast buffet had many options. Honestly, I really have nothing negative to write about this hotel. I was travelling on business and will recommend to our travel agent to book this hotel for all of our company travels to Santiago.
I found this amazing place located in Las Condes. Everything you need is close to this place. Very cozzy, clean with a mini bar Hotel confortable muy limpio, acogedor y a muy buen precio. Area de la Costanera y Restaurantes muy cerca ..Para repetir
The hotel is located well out of the city centre. There are a few restaurants nearby. The room was clean but a bit hit and miss with coffee and creamer sachets and we could have done with more towels. Breakfast was adequate but the hot food was only luke warm, the coffee was not very hot either. On the weekend the breakfast doesn't open until 07.00 which resulted in it being very busy at that time, perhaps it could open earlier to accommodate airline staff and tourists leaving for the airport?
ผผู้เข้าพักReuben was incredibly gracious and helpful during our stay. He went above and beyond any customer care service I have ever experienced in the hotel industry, or any industry for that matter. During my career over the past 30 years I have stayed no less than 150 nights a year in hotels. You need to clone Reuben, or at least use him to teach other managers how to emulate his professionalism.
O hotel é excelente! Fiquei um pouco cautelosa com avaliações que vi sobre o hotel precisar de melhorias, sobre ter cheiro de mofo... Mas, as acomodações são excelentes, a localização é ótima e os profissionais são muito atenciosos. Não só recomendo como voltaria.
Ssabrinar500Excelente opção a preços justíssimos a poucos minutos do Sky Costanera. Me hospedei no stay por uma semana em julho de 2024 e recomendaria os serviços de olhos fechados. O atendimento é o ponto alto do Stay, todos os colaboradores são muito educados e prontos para ajudar com qualquer coisa, desde o staff da recepção até a equipe de serviços gerais. Apesar de alguns móveis no apartamento serem um pouco antigos, ele estava completo e pronto para todas as nossas necessidades. Das poucas coisas que precisamos (abridor de garrafas e aspirador de pó) a recepção prontamente providenciou. O café da manhã, servido em outro prédio (menos de dois minutos de caminhada), é farto e contém diversas opções para veganos e pessoas com restrições alimentares. Adicionalmente, solicitando no dia anterior, eles providenciam lanches para serem levados aos passeios que se iniciam de madrugada. O único ponto de melhoria que eu recomendaria para o time é o envio de instruções mais claras sobre o check in, que é feito em outro prédio. Como não sabíamos aonde fazer o check in, ficamos andando com as malas de madrugada no complexo time até encontrarmos a recepção 24 horas