Mr Fauz who claims to be the duty manager finds it absolutely right TO GIVE THE CUSTOMER MULTIPLE CALLS, 10 + BELLS AND KNOCKS TO PAY THE ROOM F&B Bill at 12am even if the customer is asleep, as per him hospitality is customer paying under all circumstances even if he is asleep as it cannot be collected once he wakes up. I guess 1 or 2 star hotels might have the kind of behaviour but I did not expect this coming from Hilton group. Mr Pratheek however who is the actual duty manager was apologetic about the behaviour, appreciate Mr Pratheek’s apologies but it kind of felt like an harrassment, I was never asked on my check in to present my credit card which ofcourse would be my mistake to not offer the same. Be careful ! Got a call yesterday stating the manager wants to speak with you regarding the issue in a apologetic tone and since I was travelling I requested could it be done at 7pm. As usual I got no call at 7pm post the prior phone call at 14:55 hours, Please understand guys, someone doing this to your family staying in a hotel at midnight is a scary instance be it the hotel policies at stated by Mr Fauz
In the heart of Bengaluru, Shangri-La Bengaluru is within a 5-minute drive of Bangalore Palace and M. Chinnaswamy Stadium. This 5-star hotel is 1.2 mi (1.9 km) from Vidhana Soudha and 2.8 mi (4.5 km) from M.G. Road.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at B Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bengaluru? This hotel has facilities measuring 21000 square feet (1951 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 397 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Wasim,suvankar,susovon,dipti very good service , a great customer service skill. Food was great at holiday inn. Just not that but also got a personal attention by the people here . Loving the decor at holiday inn dining area. Great service ❤️
Great hotel, my number one choice when visitng Bangalore. From wonderful staff and great service to very nice room and supporting facilites. Except of the hotel itself the location and environmet are making it a great choice thanks to the verity of shopd and resturants nearby
TTraveling TanI recently stayed at Olive Magrath by Embassy Group in Bangalore and had a pleasant experience overall. The room was as advertised, equipped with all the promised amenities. However, I did find the room a bit dark for my liking, which is something to keep in mind depending on your preference for natural light.
The staff at the hotel were a highlight, always engaging and ready to assist, which made a significant difference in the quality of my stay. Their helpfulness and friendliness added a personal touch that I appreciated.
One of the standout features of Olive Magrath was the amazing co-working space available. It's an ideal spot for digital nomads or anyone working online, offering a comfortable and productive environment to get work done.
The hotel's location is another big plus, conveniently situated and easily accessible, making it a breeze to explore the city or get to business meetings.
Based on my experience, I would certainly recommend Olive Magrath to those visiting Bangalore, especially if you're working while traveling. The combination of helpful staff, great co-working space, and convenient location makes it a strong contender. I'd definitely consider staying here again on my next trip to Bangalore.
ผผู้เข้าพักDear All;
My stay at Ginger Bangalore was good.
The service is excellent.
Hotel is clean and the room was cleaned every day.
The hotel staff are good and helpfull.
My best is the restaurant.
All the restaurant staff were fabulous in their service.
Food is delicious as well
They serve good coffee and tea as well.
I love the buffets..
I had good and delicious meals at the Ginger Bangalore restaurant.
It's cosy and I felt at home.
Restaurant staff are always ready to serve.
They prepared for me my simple meal of chapattis and veggies. It was delicious.
Also the room service staff and the reception staff were excellent in their service.
Excellent service
I was comfortable and I enjoyed my stay at Ginger Bangalore.
It's a good and safe place to stay at.
Although it's an hour and half drive from the airport.
Location is suitable for those who want to hang out at Indiranagar district.
Regards
Ranay Dillon
GGunnar AustinThis was definitely my favorite hotel I stayed in over my first 2 weeks in India. The location was great, it was very convenient for public transport and finding cabs/tuk tuks. The rooms were spacious and clean, everything worked properly, and they were very comfortable.
The property had an attached bar/restaurant with really good staff that made good food. The staff was very accommodating. Breakfast was free on the 7th floor of the hotel and was pretty decent, although there wasn’t nearly enough seating in that area for guests (I sat and ate on the steps outside one morning) and they didn’t serve coffee.
My biggest complaint was about the wifi. Each floor had 2 different routers, which I thought was overkill, but then I realized was necessary because maybe 25% of the routers worked properly at any given time. At one point during my stay none of the routers worked with an iPhone somehow (me and the only employee with an iPhone couldn’t access internet). My laptop was only able to access the internet in the lobby. And switching between routers every so often was necessary to keep connected.
WiFi aside, this hotel was a super comfortable place to stay, and the price made it a good value. I would absolutely stay here again if I came back to Bengaluru
ผผู้เข้าพักI loved the place, the service was great. The people were uber friendly, warm and welcoming the rooms though small, were very neatly done up and maintained, they also had a cloak room so we could store our luggage
SShree KristamI enjoyed the the stay. The room and bath room is too smaller. I went as a single occupancy. I paid for this roon 5000 . For this money it's not worth.
We should remember if we book online they do like this every where. It's common exercise I that I am experiencing