The resort is beautiful. Well maintained property. Rooms are well appointed. Staff is extremely accommodating. Convenient to many attractions. Highly recommend this resort to a family or groups looking for a great place to vacation. The beach is right out the back door. It doesn’t get better!!
I don’t know how to put into words how grateful my family and I are for the entire staff at Sonesta Hilton Head. Our family of five, plus our dogs, my mom and her dogs were displaced by hurricane Helene. We checked in on Friday, September 27th and were finally able to check out on October 7th and head home! From the moment we checked in on Friday, Vanessa, Michael, and the rest of the staff have been phenomenal and have gone above and beyond to make Sonesta feel like home. It is such a stress not knowing when you will be able to return home, especially with small children & pets who depend on you. We have at least found peace here at Sonesta without additional worry/stress. Everyone at the front desk was extremely patient with me & all my questions and each time I need to extend out stay. The housekeeping team is top notch, especially Reece - who took extra care of us and made sure we always had what we needed! If you see this Sonesta Hilton Head team, please know you have seriously touched our hearts with your generosity and kindness. We are forever grateful for you!
After coming to Hilton Head my whole life this was the first time we stayed at the Omni. The rooms were spacious and clean. The staff was very friendly. There was plenty of seating around the resort to sit and relax. The only negative was that they didn’t update the bathroom doors in the rooms when they renovated. The doors are old and are extremely worn. They tried to paint them but it didn’t help the look. Other than that I loved everything about the Omni and will be back.