โรงแรมพร้อมระเบียงในเฮลซิงกิ

"Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you"

"Despite being a bit far from my Helsinki business trip destination, the surrounding scenery and facilities were excellent. I had a wonderful two weeks in this well-appointed hotel. My only regret, however, was that the room temperature control instructions and controls were unclear, which made it difficult to sleep due to the cold. I wish there had been more guidance on how to use the temperature control devices. Also, slippers were not provided in the room, and there needs to be a clear designation at the entrance where shoes must be removed. 헬싱키 출장지에서 조금 떨어져 있었음에도 불구하고 주변 경치와 시설은 훌륭했습니다. 시설 좋은 호텔에서 2주 동안 멋진 시간을 보냈습니다. 하지만 유일하게 아쉬웠던 점은 객실 온도 조절 지침과 조절 장치가 명확하지 않아 추워서 잠을 설쳤다는 것입니다. 객실 온도를 조절할 수 있는 장치의 활용법에 대한 충분한 안내가 있었으면 좋겠고 또한 객실에 슬리퍼가 제공되지 않았고, 입구에서 신발을 벗고 들어갈 수 있도록 구분이 필요해 보입니다."