I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!!
لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم
إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه
Zell am See: Cosy apartment block "Holiday", 3 storeys. On the outskirts, 2 km from the centre, in a sunny position on a slope, 50 m from the skiing area, south facing position. In the house: WiFi, storage room for skis, central heating system, washing machine (extra), tumble dryer (extra). Motor access to the house (mountain road). In Winter: please take snow chains. Parking at the house, single garage at the house. Supermarket 2.5 km, restaurant 300 m, bus stop "71" 400 m, railway station "Zell am See" 3 km, outdoor swimming pool 2.5 km, indoor swimming pool 2.5 km. Gondola lift 50 m, skisport facilities 300 m, slopes 50 m, ski bus stop 100 m. Please note: ski bus (free of charge). In case of good snow conditions, the house is accessible on skis. "Sunshine Top 12", 1-room apartment 35 m2 on 2nd floor. Partly renovated in 2019, cosy furnishings: entrance hall. Living/sleeping room with 1 sofabed, 1 double bed, dining table and cable TV (flat screen), radio and DVD. Exit to the balcony. Small, open kitchen (oven, dishwasher, 2 ceramic glass hob hotplates, microwave, electric coffee machine). Shower/WC. Balcony 7 m2. Balcony furniture. Beautiful view of the mountains. Facilities: washing machine. Internet (WiFi, free). Please note: non-smokers only. Smoke alarm, no lift. The coffee machine uses Nespresso capsules. 50628-001443-2020
ผผู้เข้าพัก2022.07.30
อพาร์ทเมนต์ที่ดีมากในอาคารขนาดใหญ่ พื้นที่ที่เงียบสงบมากประมาณ 2 กม จากใจกลางเมือง Zell Am See จุดเริ่มต้นที่สะดวกสบายสําหรับการเดินป่าและขี่จักรยาน
ผผู้เข้าพักGood location and beautiful hotel. We are a family of two adults and three kids( age between 9 to 13). Hotel charged us for three adults and two kids. Three nights we ended up paying 3000euro plus. Cost is pretty high and the most hurting point is that we only got to know this upon check out…