Britannia Hotel Coventry

พื้นห้องน้ำถูกน้ำท่วมเมื่อมาถึงจากน้ำเดือดที่หัวฝักบัวรั่วซึ่งทำให้ห้องนอนร้อนมาก & เต็มไปด้วยไอน้ำ ไปหาแม่บ้านที่นำไม้ถูพื้นและถัง ผู้จัดการประจำกล่าวว่าฉันต้องปล่อยให้หัวฝักบัวห้อยอยู่ในอ่างอาบน้ำเพราะไม่สามารถแก้ไขได้ เฟอร์นิเจอร์เก่า & ทรุดโทรมและห้องราคาแพงเกินไปที่ 87 ปอนด์สเตอลิงก์ ทิ้งเครื่องประดับไว้ข้างหลัง & ส่งอีเมลเมื่อ 4 วันที่แล้วโดยไม่มีการตอบกลับ & การโทรคือ 13p ต่อนาที จะไม่มาพักที่นี่อีก

ทำเลสวยทีเดียว

After reading reviews and seeing images of the hotel I was apprehensive about staying at The Britainnia. The lobby wasn't the most welcoming. It seemed dark and probably hasn't been upgraded since the hotel was built in the early 70's. My Room 330 greeted me with the smell of fresh paint, new carpet, furniture and a recently upgraded bathroom. For the price I paid, it was good value for money.

Quick check in, helpful staff particularly the security. Lots of security staff available and hotel entrance was secure.

Yes, it is very worn and dated but it does have a retro 70's charm and provides very good value. Reception was polite and professional but could have been more supportive. We had a issue as our hotel booking site had not paid the hotel. The receptionist ask us to phone them to solve the issue. At better hotels, the reception would have offered to do provide this service. A lack of training? The location is excellent being in the centre of the city, across from the bus station and the transport museum. The views of the ruins of the old in the background and new in the foreground among other ancient and contemporary buildings is wonderful from the rooms at the rear of the hotel are wonderful. The balcony that some of the rooms to the rear have would be a very pleasant place to relax in good weather. The beds are very large and reasonably comfortable with clean beading. The carpet of our room was new, and others were being replaced as we were there. The state of the decor was adequate and past ready for a make-over. However, for the price and location, it was acceptable. The breakfast, which was included, was a pleasant surprise. The buffet breakfast room had a was cosy feel, there was a good selection of cereals, preserved fruits and yogurt. The full English breakfast was very well prepared and of good quality ingredients. The tea and coffee were also of a good standard. Service was professional and efficient, clearly aiming to provide their clients with a very pleasant start to their day.

Location is good. Many restaurants nearby. It is at the heart of city centre.

Firstly the hotel has no car parking. If you go to their website, it directs you to one which is now closed and used by buses. This area resembles something like Beirut on a bad day. City centre parking is notoriously bad, and trying to find secure parking is difficult. First impressions are poor with the building resembling a communist bloc housing development. The reception staff were unfriendly and curt. Demanding ID before we could check in. Having paid already, I wonder what would happen if we hadn't got the correct type. The room was very tired, needing a modernisation to allow it to be cleaned adequately. The basin was old and dirty under the rim and the bath even though clean, didn't really look it due to the age. On a positive note, the breakfast was good and the staff here very friendly. The reception staff could learn a lot from them. Overall disappointing.

Very comfortable single night stay. Very large room, clean and good value for money. Check in with one member of staff took a while and should be quicker. Negatives - told on arrival we needed photo ID. This is the first we knew about this and the only thing we had was a railcard. Fortunately that was enough. Also, first thing you see when you arrive in reception is signs saying about No ID - No check in. Signs about tolerance to staff, signs about fines if room left dirty or smoking / vaping. No a pleasant impression on arrival when coupled with long check in time. Needs improvement